Partner Levels

Partner access is tiered by volume, integration depth, and operational requirements. Each tier includes progressively expanded capabilities and support structures.

Tier 1

Referral

Entry-level access for partners testing platform fit. Manual submission, basic tracking, standard commission structure.

  • Portal-based lead submission
  • Status visibility
  • Commission tracking
  • Email support
Tier 2

Integrated

API access and dashboard visibility for partners with established volume and technical integration capability.

  • API access (scoring, submission)
  • Dashboard analytics
  • Webhook notifications
  • Dedicated support contact
Tier 3

Enterprise

Full platform deployment with white-label options. Custom integrations, dedicated resources, SLA commitments.

  • White-label deployment
  • Custom API endpoints
  • Dedicated account management
  • SLA with uptime guarantees

Partner Activation Process

Onboarding follows a structured sequence to ensure proper configuration, compliance verification, and operational readiness before live submissions.

01

Application & Qualification

Initial application review. Business verification, volume projections, and integration requirements assessed. Tier assignment based on profile.

02

Agreement & Compliance

Partner agreement execution. Compliance documentation, data handling protocols, and regulatory acknowledgments completed.

03

Technical Configuration

Portal access provisioning or API credential issuance. Integration testing in sandbox environment. Webhook configuration if applicable.

04

Training & Documentation

Platform training sessions. Documentation delivery including submission guidelines, product parameters, and escalation procedures.

05

Go-Live & Monitoring

Production activation. Initial submission monitoring with elevated support. Performance review at 30/60/90 day intervals.

Data & Regulatory Framework

Partner integrations operate within defined data handling and regulatory compliance parameters. Requirements apply across all tiers.

Data Handling

Lead data transmitted via encrypted channels. Storage compliant with applicable data protection regulations. Retention policies documented in partner agreement.

Consent & Disclosure

Partners responsible for obtaining appropriate consent from applicants. Required disclosures provided via platform templates or partner-managed equivalents.

Regulatory Alignment

Platform operations structured to support partner compliance with applicable federal and state lending regulations. Partners maintain independent compliance obligations.

Audit & Reporting

Transaction logs maintained for audit purposes. Reporting available for partner compliance requirements. Annual review of compliance framework.